The EcoStruxure IT app seems to be out of order, is there maybe onoing maintenance or...?

[DCIM_Support]

This question was originally posted on DCIM Support by Peter Karlsson on 2018-08-15

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The EcoStruxure IT app seems to be out of order, is there maybe onoing maintenance or...?

Br

/Peter

(CID:133371806)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-08-15

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Dear Peter Karlsson,

What do you mean? Please, describe in more detail your problem, show a couple of screenshots and you will be helped faster 😀.

With respect.

(CID:133371825)

[DCIM_Support]

This comment was originally posted on DCIM Support by Peter Karlsson on 2018-08-15

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Sure, the app shows no data at all. No devices, no incidents, it´s not possible to send any comments in the feedback field...I´ve also tried to restart the app but it´s the same - no data at all shows up. In the location filter there is no hierarchy shown. The app it´s just trying and trying to get data.

(CID:133371997)

[DCIM_Support]

This answer was originally posted on DCIM Support by Peter Karlsson on 2018-08-15

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After unistall and reinstall, the app now is working.

/Peter

(CID:133371906)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-08-15

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Ok, thanks for the good feedback 😀.

(CID:133371965)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-09-04

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Dear Peter Karlsson,

Tell us, please, have you solved this question or not?

With respect.

(CID:134026512)

[DCIM_Support]

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