This question was originally posted on DCIM Support by leecharlton on 2017-01-12
I found a temporary fix for DCE 7.3.1 on Windows 8.1.x for this issue:
This issue has reappeared in DCE 7.3.1. In Windows 8, the following should resolve the issue until it is permenantly resolved:
Open up c:\<USER_HOME>\.isxc\7.3.1\.metadata\.plugins\org.eclipse.core.runtime\.settings\org.eclipse.ui.prefs with a text editor such as Notepad. Add the following on it's own line: OVERRIDE_IMAGE_PROCESSOR=true
Will this work for Windows 10 or has the problem been resolved with DCE 7.4.x?
This answer was originally posted on DCIM Support by Hakan Tozkoparan on 2017-01-13
As of 7.4 release within the release notes, it has stated that ;
You can also view the release notes from the following link
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-01-14
I am able to view the Netbotz Surveillance thumbnails in DCE 7.4.2 on Windows 10 without an issue.
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