Struxureware Portal TLS issue

[DCIM_Support]

This question was originally posted on DCIM Support by Thabo Maepa on 2019-04-08

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Hi Team,

I have the following issue on my Portal:  TLS Error shows up but the server and services are running as expected.

TLS settings are as follows:

Any other possible causes for this issue?

Regards

(CID:141271980)

[DCIM_Support]

This answer was originally posted on DCIM Support by Greg Sterling on 2019-04-08

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Hello Thabo. Have you or someone used the instructions on this link https://sxwhelpcenter.ecostruxureit.com/display/Portal/Enable+SSL+in+StruxureWare+Portal to enable a secured connection to the portal?

By default, portal is not installed in a secured fashion. The default enabled connection is http://<ip-address>:8080/ ... the above procedure will help you enable a https connection on port 8443.

One item of note, to set the portal server to only accept tlsv1.2 connections you will need to follow the above procedure but change the part where to set the contents of the server.xml file to something like this:

<Connector port="8443" protocol="HTTP/1.1" SSLEnabled="true"
maxThreads="150" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLSv1.2"
minSpareThreads="25" maxSpareThreads="75" enableLookups="true" disableUploadTimeout="true"
acceptCount="100" debug="0" keystoreFile="<path-to-keypass-file>" keystorePass="<keypasspassword>"/>

The above text  replaces the text in one of the steps from the procedure.. the procedure enables all versions of TLS, most customers would want to restrict that to tlsv1.2.

Regards

Greg Sterling

(CID:143264363)

[DCIM_Support]

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