This question was originally posted on DCIM Support by Brian Meade on 2018-03-30
I had an issue where StruxureWare Portal would function normally and then after a week or so just stop working. I re-installed the software and all was well again. However, once again the portal failed and I was unable to start any of the services. I discovered this was due to a failed login issue concerning the StruxureWare Portal Service/ Postresql not starting.
What I found is that under StruxureWare Portal's Services "Properties" > "Log on as" option the portal for some reason had credentials being used under "This account". I selected the system to "Log on as" a "Local System account".
The issue is now resolved. I have attached a picture of the menu option that should be changed to resolve this issue. The system is functioning fine now.
This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2018-04-05
Thanks for sharing! 😀
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