This question was originally posted on DCIM Support by ADEKUNLE AGBOKE on 2018-05-04
We are currently running Struxtureware7.2.6 and we plan to migrate the VM from one server(end of life) to a new one.
The problem is that since i joined the company we have not used any form of direct support.
What is the level of support can i get from Schneider based on the licences we have purchased or how do i setup direct support with Schneider
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Steven Marchetti on 2018-05-04
In order to get the updated version of StruxureWare Data center Expert, you need to purchase support contracts for the server and any license keys. The following k-base may be helpful:
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