This question was originally posted on DCIM Support by Warren Botha on 2019-03-26
Hi there. In DCO is it possible to setup an rack-mounted APC Smart-UPS X 750 with a power path and devices connected to it. I would also want to associate it to its corresponding device in DCE. The current Smart-UPS X 750 Genomes in DCO don't appear to have a power option. Thanks - Warren.
This answer was originally posted on DCIM Support by Jef Faridi on 2019-03-26
Currently modelling rack-mounted UPS (concerning the power path) in DCO is not supported. As a sort of work-around we might use/customize a floor standing UPS unit, resize it and place it near the rack.
This comment was originally posted on DCIM Support by Warren Botha on 2019-03-26
Thanks Jef - I will add it as feature request. Cheers.
This comment was originally posted on DCIM Support by Warren Botha on 2019-03-28
Hi Jef - I tried to do this using a generic single phase UPS and PDU. The only issue is that I cannot associate the Smart UPS 750 to the UPS or PDU for monitoring purposes. Do you have any Genome suggestions that may work?
This comment was originally posted on DCIM Support by Jef Faridi on 2019-03-28
I could find a similar Smart UPS 750 in our data center (monitored by DCE) and could easily associate it to a UPS or PDU model in DCO:
Are you getting error messages?
Perhaps (only guessing) might be caused by some "old" data in client temp folder. So you might want to try: close the client, and then rename the following folder: C:\Users\<user name>\.isxo\8.2.12* (to 8.2.12_old). And start the client, (then the client temp files will be updated), see if that helps?
Otherwise I would need to ask for more details, thanks.
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