Reset the Password DCE

[DCIM_Support]

This question was originally posted on DCIM Support by Ernesto González on 2017-12-06

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How to reset the password for struxuware DCE 7.4.1?

lost the credentials!

lost

(CID:126185240)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-12-06

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You need to have physical access to the server:

Please follow these steps in order to reset the password on ISX Central v5.1 higher:
1. Hook up monitor/keyboard to ISXC or setup hyperterminal serial session.
2. Reboot ISXC (by cycling power)
3. Login within 5 minutes of ISXC reboot with the following username/password:
username: apcreset
password: apc
4. Follow instructions when prompted to reset apc admin user to factory defaults (i.e. apc/apc)
5.Login to the Central client with the apc/apc as admin user/password,  goto  Settings-Users and Device Group Access to change the Central's user and password specifically.

(CID:126185247)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ernesto González on 2017-12-08

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Thank you Balaraman.

It Works perfect

(CID:126881003)

[DCIM_Support]

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-12-08

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You are welcome Ernesto!!

(CID:126881005)

[DCIM_Support]

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