This question was originally posted on DCIM Support by Ernesto González on 2017-12-06
How to reset the password for struxuware DCE 7.4.1?
lost the credentials!
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-12-06
You need to have physical access to the server:
Please follow these steps in order to reset the password on ISX Central v5.1 higher:
1. Hook up monitor/keyboard to ISXC or setup hyperterminal serial session.
2. Reboot ISXC (by cycling power)
3. Login within 5 minutes of ISXC reboot with the following username/password:
4. Follow instructions when prompted to reset apc admin user to factory defaults (i.e. apc/apc)
5.Login to the Central client with the apc/apc as admin user/password, goto Settings-Users and Device Group Access to change the Central's user and password specifically.
This comment was originally posted on DCIM Support by Ernesto González on 2017-12-08
Thank you Balaraman.
It Works perfect
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