This question was originally posted on DCIM Support by Shoaib Maqsood on 2018-10-04
How can i generate the Reports of Door sensor in DCE.
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2018-10-04
I have written a tip on how to generate reports on DCE software. I hope this can help you to generate the report for your door sensor.
This comment was originally posted on DCIM Support by Shoaib Maqsood on 2018-10-04
I have installed 5 door sensor. 2 door sensors are generateing reports. Remaining 3 sensors are not generating reports.
This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2018-10-04
Hi Shoaib, can you please elaborate with screen shots if you are not able to generate reports for more than 2 sensors?
Are you able to view all five door sensors under device-view device sensors? Can you please share the screen shots of the view device sensors to confirm if you are able to view five door sensors and reports view on the issue?
If the door sensors are connected to different Netbotz appliances, then make sure to select all those devices to have the door sensors for report generation. Can you also provide your door sensor appliance details? Is it connected a single appliance? Are all the sensors showing under UI? etc.,
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