This question was originally posted on DCIM Support by Waseem Khan on 2018-01-29
Jef Faridi Hello jef
I have forgot my portal account name and password
is there any way that i can recover my screen name and password ?
or re-installing is the only option ?
This answer was originally posted on DCIM Support by Jef Faridi on 2018-01-29
I'm really sorry to disappoint you, as far as I know there is no way to recover/reset portal user password. I agree with you, I think re-installing seems to be the option.
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