Plotting sensors

[DCIM_Support]

This question was originally posted on DCIM Support by Vishal Borase on 2019-01-31

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Plotting sensors - custom dates to analyse more than a week data. Is it possible? or how to record the plot sensor data for limitless time?

(CID:138811899)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2019-01-31

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Hi Vishal,

As far as I know there is no supported feature to define the time line for plotting sensor. Currently we can plot sensors for the last 8 days.

Kind regards

(CID:138812123)

[DCIM_Support]

This comment was originally posted on DCIM Support by Vishal Borase on 2019-01-31

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Thanks Jef. Is there anyway of saving/recording the data at site/partner level for any troubleshooting required. 

(CID:138812473)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-02-01

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Hi Vishal,

You are most welcome - currently there is no way in the UI to save or export the sensor data.

However there are several options to report a specific issue:

Email to: support@ecostruxureit.com

Submit a ticket via: https://ecostruxureit.com/request-support

Contact the service bureau

(agents/engineering behind the scenes can help and will look into the reported issue)

Kind regards

(CID:138812478)

[DCIM_Support]

This comment was originally posted on DCIM Support by Eric Clark on 2019-01-31

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would be really nice if the trend report capability of DCE was used in DCO - so the customer could present the data they needed. That isn't a perfect system, but its a lot better than DCO's 

(CID:138812467)

[DCIM_Support]

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