Please set correct voltages on rack PDU to enable phase selection.

[DCIM_Support]

This question was originally posted on DCIM Support by Mihalis Koutsakis on 2019-09-20

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We have the following power path on DCO for our customer’s installation:

Generic 3P Power Panel => 16A 1P Circuit Breakers (2x, on phases L1 and L2 respectively) => Left & Right 16A PDUs => IT equipment

 

We are facing the following issue when trying to select power dependency on any of the rack IT equipment: “Please set correct voltages on rack PDU to enable phase selection.”  (see screenshot below).

I am also attaching screenshots of the settings of the various equipment of the power path.

Could someone explain how I can solve the above issue?

(CID:148771616)

[DCIM_Support]

This answer was originally posted on DCIM Support by Valentin Kozlov on 2019-09-22

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HI!

Did you check Power Panel output voltage? It's 208V by default if I'm not mistaken.

You should set it to 400V.

(CID:148771881)

[DCIM_Support]

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