This question was originally posted on DCIM Support by Mihalis Koutsakis on 2019-09-20
We have the following power path on DCO for our customer’s installation:
Generic 3P Power Panel => 16A 1P Circuit Breakers (2x, on phases L1 and L2 respectively) => Left & Right 16A PDUs => IT equipment
We are facing the following issue when trying to select power dependency on any of the rack IT equipment: “Please set correct voltages on rack PDU to enable phase selection.” (see screenshot below).
I am also attaching screenshots of the settings of the various equipment of the power path.
Could someone explain how I can solve the above issue?
(CID:148771616)
This answer was originally posted on DCIM Support by Valentin Kozlov on 2019-09-22
HI!
Did you check Power Panel output voltage? It's 208V by default if I'm not mistaken.
You should set it to 400V.
(CID:148771881)
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!