PDM internal storage

[DCIM_Support]

This question was originally posted on DCIM Support by ADEKUNLE AGBOKE on 2018-08-23

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Hi,

I have an "APC Modular Power Distribution Unit, 266kVA, 400A, 480V:415V Auto-transformer, 72 Pole" which we monitor via struxtureware.

1. can i retrieve data from the PDM's internal storage if e.g. there is a connection loss between the DCE server and the struxtureware application
2. how can i ensure that "when there is a connection loss between the DCE server and the struxtureware application" there are no break/gap in my logs/graphs

(CID:133375278)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2018-08-23

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Hi Adekunle,

1: If DCE loses communications with another APC device, the device itself can be accessed (assuming it is on-line) and you can view the data and event logs for information. This data however can not be imported to DCE. DCE will only put sensor data in the database for those sensors it was able to poll using the defined protocol for that device (ie. SNMP/Modbus).

2: Since you can not import data into DCE from data logs, when DCE loses SNMP/Modbus connection to a device, there is no way to avoid a loss of data or a gap in the graph created from that data.

Thanks,

Steve

(CID:133375282)

[DCIM_Support]

This answer was originally posted on DCIM Support by ADEKUNLE AGBOKE on 2018-08-24

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Thanks very much for the information

(CID:133375609)

[DCIM_Support]

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