This question was originally posted on DCIM Support by Chu Li Wei on 2017-08-25
Hi Team ,
I met a strange issue for DCO PUE function , our DCE monitor many UPSs well and connect to DCO server.
When we tried to config the PUE function , only one of UPS which I can not load data to DCO , this UPS
work well on DCE , please see as below screenshot ,can some expert can help us for this case ?
Many thanks .
This answer was originally posted on DCIM Support by Jef Faridi on 2017-08-25
Hi Chu Li,
I guess you might also have seen this error notification (during the process):
saying that "There seems to be an error with the DDF for one of the selected device,....":
I have seen this before, cause of the issue is seemingly due to some sensor parameters not being reported correctly to DCO (from DCE).
One of the next version of DCE (most likely next release, but no promises at the moment) expected to contain enhancements that should resolve this issue.
This comment was originally posted on DCIM Support by Jef Faridi on 2018-03-20
Hi Chu Li (Chu Li Wei) & Valentin (Valentin Kozlov),
It seems this is resolved in recently release version of DCE (DCE 7.5).
You might want to upgrade to DCE 7.5 (if not done already), thanks.
This comment was originally posted on DCIM Support by Chu Li Wei on 2018-03-20
Hi Jef ,
Thank you so much for kindly update . Well noted .
This answer was originally posted on DCIM Support by Valentin Kozlov on 2017-08-27
Hi Chu Li!
I have the same issue with Symmetra PX160 and Symmetra PX500 UPS.
I've workaround this issue by creating virtual sensors for Total Input Power and use these values at DCO side for PUE calculation.
Hope this help.
Discuss challenges and get support in energy and automation with 30,000+ experts and peers.
Over 10,000+ support articles are available to help you find answers to your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!