This question was originally posted on DCIM Support by gamie on 2018-07-17
Good day
Please assist
We need to disable SMS notifications but e-mail notification need to be enabled.
Background - I have a netbotz 450 monitoring various access, exit and emergency doors via dry contacts. I am receiving sms and e-mails as soon as these doors open and close which is brilliant. I have edited the Default Alert Profile which enables SMS and e-mail notification.
Given the amount of traffic of the entrance doors, i now need to disable the sms but still want to receive e-mails for these doors.
Is there any way to disable the sms functionality without creating another alert profile for a few selected doors ?
Thanking you in Advance
Gamie.
(CID:132665526)
This answer was originally posted on DCIM Support by spezialist on 2018-07-17
Dear gamie,
If you want to do this for all your doors, then in APC Advanced View go to Alert Profile -> select Default profile -> Edit... -> in tab Alert Sequences select the required alert -> Edit... -> in field Actions leave only E-mail Notifications.
If you want to do this only for some of your doors (not for all), then you will need to create a separate Alert Profile and configure it properly with the necessary Alert Action.
I hope this helps you.
With respect.
(CID:132665543)
This comment was originally posted on DCIM Support by juice on 2018-07-18
Dear Gamie,
i am also interested to know if you found an alternative solution.
Thanks
(CID:132666068)
This comment was originally posted on DCIM Support by spezialist on 2018-07-29
Dear gamie,
Tell us, please, did you solve your question or not?
With respect.
(CID:132670098)
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!