Netbotz - Disable SMS but still receive e-mails

[DCIM_Support]

This question was originally posted on DCIM Support by gamie on 2018-07-17

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Good day

Please assist

We need to disable SMS notifications but e-mail notification need to be enabled.

Background - I have a netbotz 450 monitoring various access, exit and emergency doors via dry contacts. I am receiving sms and e-mails as soon as these doors open and close which is brilliant. I have edited the Default Alert Profile which enables SMS and e-mail notification.

Given the amount of traffic of the entrance doors, i now need to disable the sms but still want to receive e-mails for these doors.

Is there any way to disable the sms functionality without creating another alert profile for a few selected doors ?

Thanking you in Advance

Gamie.

(CID:132665526)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-07-17

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Dear gamie,

If you want to do this for all your doors, then in APC Advanced View go to Alert Profile -> select Default profile -> Edit... -> in tab Alert Sequences select the required alert -> Edit... -> in field Actions leave only E-mail Notifications.

If you want to do this only for some of your doors (not for all), then you will need to create a separate Alert Profile and configure it properly with the necessary Alert Action.

I hope this helps you.

With respect.

(CID:132665543)

[DCIM_Support]

This comment was originally posted on DCIM Support by juice on 2018-07-18

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Dear Gamie,

 i am also interested to know if you found an alternative solution.

Thanks

(CID:132666068)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-07-29

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Dear gamie,

Tell us, please, did you solve your question or not?

With respect.

(CID:132670098)

[DCIM_Support]

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