This question was originally posted on DCIM Support by Shoaib Maqsood on 2019-05-23
Can we View the Cameras through DCE web page without Add the License.
This answer was originally posted on DCIM Support by Steven Marchetti on 2019-05-23
The surveillance web page in DCE does not allow for viewing of the camera thumbnail unless that camera is licensed for surveillance. If you double click the unlicensed thumbnail, it will not launch into a new camera image window as it would if the camera was licensed.
As with any other device, you can double click the device in the monitoring perspective and launch to the device to view the image. There is a caveat to that as well. NetBotz version 3 devices on the private LAN of DCE require that you launch to the device using Advanced View.
Discuss challenges and get support in energy and automation with 30,000+ experts and peers.
Over 10,000+ support articles are available to help you find answers to your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!