Netbotz Cameras Web Display Issue

[DCIM_Support]

This question was originally posted on DCIM Support by Shoaib Maqsood on 2019-05-23

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Hello,

Can we View the Cameras through DCE web page without Add the License.

Regards,

shoaib

(CID:143760772)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-05-23

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Hi Shoaib,

The surveillance web page in DCE does not allow for viewing of the camera thumbnail unless that camera is licensed for surveillance. If you double click the unlicensed thumbnail, it will not launch into a new camera image window as it would if the camera was licensed. 

As with any other device, you can double click the device in the monitoring perspective and launch to the device to view the image. There is a caveat to that as well. NetBotz version 3 devices on the private LAN of DCE require that you launch to the device using Advanced View.

Steve

(CID:143760807)

[DCIM_Support]

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