Netbotz Appliance Bot Post from IP address xx.xx.xx.x; login failed.

[DCIM_Support]

This question was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-25

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Hi Experts,

Can any one let me know why this below logs generating to my DCE and its keep on login failed msg. How to over come this from Netbotz.

(CID:137103224)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-11-25

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Dear Shaik Mahboob Ali,

You tried to find a solution in my answer to your exact same question a month ago ?

With respect.

(CID:137103250)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-25

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Hi ,

I have same question but there is no solution on it as i have did , what is been said but still i do get all the logs every minutes and DCE server is busy on these logs getting freezing could be one of the issue.

How can i over come this issue.

I did : Deleted device ,rediscovered & removed the BotPost from devices but still issue is same. 

(CID:137103462)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-25

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Dear Shaik Mahboob Ali,

In that case, see my comment netbotz appliance bot post login failed on this issue:

But if all these methods do not work for you at all (?why I don’t know?), then I can offer the last radical method: restore the NetBotz-4.x appliance to factory defaults. How to do this remotely without losing the IP configuration is well written in topic I want to reformat my Netbotz Appliance.

Hope this helps you.

With respect.

(CID:137103468)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-27

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Hi, I did reset & system warning msg gone but now reset devices are not sending alarms using smtp & giving error. We have added devices IP in relay already.

Please we need urgent support as these devices are our remote site.

(CID:137104377)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-27

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Dear Shaik Mahboob Ali,

After unconfig your NetBotz appliance to factory default settings, you had to manually reconfigure its basic settings. This concerns the setting of the SMTP server and other settings regarding the sending of email notifications.

Tell us please, before unconfig to factory settings, did you noted/remember these basic settings?

With respect.

(CID:137104419)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-27

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Hi Yes i have done all the basic configuration required but still the error image i have attach in my previous comment.

(CID:137108849)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-27

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Please show the E-mail Server Configuration in your NetBotz appliance in detail (mask private information if necessary).

With respect.

(CID:137104526)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-27

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Hi,

Please find the below pic configuration from Email server config & Config Wizard

(CID:137104728)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-27

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Ok, please show the network settings of your NetBotz appliance.

What are the used DNS server(s)?

With respect.

(CID:137104738)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-27

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Hi I have verified DNS was missing thanks for your expert support.

Really appreciate your quick solution 

(CID:137108855)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-27

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Ok, thanks for the good feedback.

P.S.: don't forget to mark this topic as successfully resolved: that is, "Netbotz Appliance Bot Post from IP address xx.xx.xx.x; login failed" was solved by the unconfig NetBotz appliance.

(CID:137108853)

[DCIM_Support]

This answer was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-27

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This topic is successfully resolved "Netbotz Appliance Bot Post from IP address xx.xx.xx.x; login failed" was solved by the unconfig NetBotz appliance.

(CID:137109275)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-12-09

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Dear Shaik Mahboob Ali,

Tell us please, did you solve this problem or not?

With respect.

(CID:137109250)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-12-09

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Hi Thanks It has resolved my issue.

(CID:137109262)

[DCIM_Support]

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