This question was originally posted on DCIM Support by Andrew Trabert on 2019-10-07
Does the netbotz 750 support the wireless sensor update url below or only via the netbotz web interface?
Also has a new wireless sensor update utility been released? I've asked about it previously and seen other questions regarding it, but haven't seen an updated version?
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This answer was originally posted on DCIM Support by Justine Chester on 2019-10-08
The link that you have given only applies to Netbotz v3 (450, 570). If the Netbotz 750's firmware is updated, the wireless sensor's firmware will be available from the appliance.
To update the firmware of the wireless device(s), go to the "Wireless" section/tab, and update the firmware on the wireless device if the "target" firmware version does not match the current firmware version.
The two-step process below describes the firmware update:
Here in our lab, the Netbotz 750 wireless firmware update was quicker compared to the firmware update (Wireless) in Netbotz v3.
This comment was originally posted on DCIM Support by Andrew Trabert on 2019-10-09
Thank you for confirming, I assumed as much about the v3 url, but wanted to confirm.
Can someone comment on if/when a new update wireless firmware update utility will be released? Although the minority, I know of customers that have a large netbot 250/wireless sensor deployment and without that utility, they are unable to update their wireless sensor firmware.
This comment was originally posted on DCIM Support by Justine Chester on 2019-10-14
Good day and I apologize for the late reply.
The Netbotz wireless firmware update utility can still be used to update the wireless coordinator/sensor. See the link below to download the latest available version.
I hope this helps.
This comment was originally posted on DCIM Support by Andrew Trabert on 2019-10-14
Thank you, I'm a little surprised that APC didn't update the download on apc.com to include the new wireless firmware with the utility, but so be it. If it comes up, I'll direct my customers to tech support to get them.
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