Sign In Help
Schneider Electric
HelpSign In
Schneider Electric Exchange
  • Home
  • Collaborate
  • Develop
  • Shop
Home Collaborate Develop Shop Log in or Register Help

Invite a Co-worker

Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel

Invitation Sent

Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
  • Home
  • Collaborate
  • Exchange Community
  • :
  • EcoStruxure IT
  • :
  • EcoStruxure IT forum
  • :
  • Netbotz 750 Camera NBPD0165 Surveillance clips Can't store in DCE Serv
Community Menu
  • Forums
    • By Topic
        • EcoStruxure IT
          • EcoStruxure IT forum
        • Industrial Automation
          • Industry Automation and Control Forum
          • Alliance System Integrators Forum
          • Machine Solutions in the Digital Transformation
          • EcoStruxure Automation Expert / IEC 61499 Forum
          • Industrial Edge Computing Forum
          • Level and Pressure Instrumentation Forum
          • Modicon User Group
          • PLC Club Indonesia
          • SEE Automation Club Forum
          • Fabrika ve Makina Otomasyonu Çözümleri
          • Форум по промышленной автоматизации СНГ
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Forum
          • SCADA and Telemetry Devices Forum
        • Power Distribution IEC
          • Power Distribution and Digital
          • Power Standards & Regulations
          • Paneelbouw & Energie Distributie
          • Eldistribution & Fastighetsautomation
        • Power Distribution Softwares
          • EcoStruxure Power Design Forum
          • SEE Electrical Building+ Forum
          • LayoutFAST User Group Forum
        • Wireless Information Network Solutions
          • Instrument Area Network
          • Remote Monitoring
          • Tank Level Monitoring
          • Remote Data Collection
        • Solutions for your Business
          • Solutions for Food & Beverage Forum
          • Solutions for Healthcare Forum
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Forum
        • Healthcare
          • Solutions for Healthcare Forum
      • EcoStruxure IT
        • EcoStruxure IT forum
      • Industrial Automation
        • Industry Automation and Control Forum
        • Alliance System Integrators Forum
        • Machine Solutions in the Digital Transformation
        • EcoStruxure Automation Expert / IEC 61499 Forum
        • Industrial Edge Computing Forum
        • Level and Pressure Instrumentation Forum
        • Modicon User Group
        • PLC Club Indonesia
        • SEE Automation Club Forum
        • Fabrika ve Makina Otomasyonu Çözümleri
        • Форум по промышленной автоматизации СНГ
      • SCADA & Telemetry Solutions
        • Geo SCADA Expert Forum
        • SCADA and Telemetry Devices Forum
      • Power Distribution IEC
        • Power Distribution and Digital
        • Power Standards & Regulations
        • Paneelbouw & Energie Distributie
        • Eldistribution & Fastighetsautomation
      • Power Distribution Softwares
        • EcoStruxure Power Design Forum
        • SEE Electrical Building+ Forum
        • LayoutFAST User Group Forum
      • Wireless Information Network Solutions
        • Instrument Area Network
        • Remote Monitoring
        • Tank Level Monitoring
        • Remote Data Collection
      • Solutions for your Business
        • Solutions for Food & Beverage Forum
        • Solutions for Healthcare Forum
      • Food & Beverage
        • Solutions for Food & Beverage Forum
      • Healthcare
        • Solutions for Healthcare Forum
  • Blogs
    • By Topic
        • Industrial Automation
          • Industrial Edge Computing Blog
          • Industry 4.0 Blog
          • Industrie du Futur France
        • SCADA & Telemetry Solutions
          • SCADA and Telemetry Blog
        • Power Distribution IEC
          • Power Events & Webinars
          • Power Foundations Blog
        • Power Distribution NEMA
          • NEMA Power Foundations Blog
        • Power Distribution Softwares
          • EcoStruxure Power Design Blog
          • SEE Electrical Building+ Blog
        • Solutions for your Business
          • Solutions for Food & Beverage Blog
          • Solutions for Healthcare Blog
          • Solutions for Retail Blog
        • Community experts & publishers
          • Publishers Community
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Blog
        • Healthcare
          • Solutions for Healthcare Blog
        • Retail
          • Solutions for Retail Blog
      • Industrial Automation
        • Industrial Edge Computing Blog
        • Industry 4.0 Blog
        • Industrie du Futur France
      • SCADA & Telemetry Solutions
        • SCADA and Telemetry Blog
      • Power Distribution IEC
        • Power Events & Webinars
        • Power Foundations Blog
      • Power Distribution NEMA
        • NEMA Power Foundations Blog
      • Power Distribution Softwares
        • EcoStruxure Power Design Blog
        • SEE Electrical Building+ Blog
      • Solutions for your Business
        • Solutions for Food & Beverage Blog
        • Solutions for Healthcare Blog
        • Solutions for Retail Blog
      • Community experts & publishers
        • Publishers Community
      • Food & Beverage
        • Solutions for Food & Beverage Blog
      • Healthcare
        • Solutions for Healthcare Blog
      • Retail
        • Solutions for Retail Blog
  • Ideas
        • Industrial Automation
          • Modicon Ideas & new features
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Ideas
          • SCADA and Telemetry Devices Ideas
  • Knowledge Center
    • Building Automation Knowledge Base
    • Industrial Automation Knowledge Base
    • Industrial Automation How-to videos
    • SCADA & Telemetry Solutions Knowledge Base
    • Digital E-books
    • Success Stories Corner
    • Power Talks
  • Events & Webinars
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Technology Partners
  • Support
    • Ask Exchange
    • Leaderboard
    • Our Community Guidelines
    • Community User Guide
    • How-To & Best Practices
    • More
Join Now
How can we help?
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
51304members
Join Now
245511posts
Join Now

Netbotz 750 Camera NBPD0165 Surveillance clips Can't store in DCE Serv

Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-05 11:14 PM
0 Likes
4
165
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-05 11:14 PM

Netbotz 750 Camera NBPD0165 Surveillance clips Can't store in DCE Serv

This question was originally posted on DCIM Support by mamacoo on 2019-11-04


Hi Support Team,

There is a customer installed a AP9465 and a Netbotz 750 with 4 NBPD0165 cameras,ther want  view  all of the camera's surveillance clips through the DCE,as the Netbotz 750  can only save the last 96  hours Surveillance clips.  But there is no Surveillance clips in the DCE Server,Why?

DCE  : AP9465 for Server Build: 7.7.0.148

Netbotz 750:  Build_5.2.0.3061

Surveillance configuration: 10 or 5frames per second and a resolution of 800x600. 

(CID:151062431)

Labels
  • Data Center Expert
  • NetBotz
Share
  • All forum topics
  • Previous Topic
  • Next Topic
4 Replies 4
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-05 11:14 PM
0 Likes
2
165
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-05 11:14 PM

Re: Netbotz 750 Camera NBPD0165 Surveillance clips Can't store in DCE Serv

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-11-04


Dear Mamacoo,

Were you able to discover the Netbotz 750 appliance in DCE software successfully? 

Do you see any error message in DCE active alarm for this device? 

I suspect that you may have this error. If you have this error, please follow the below steps to resolve this error, and then see if you are able to see the cameras in DCE, and then apply the DCE surveillance license. 

Ensure the device has a valid SSL certificate, and add the certificate to the list of trusted SSL/TLS certificates if not signed by a trusted root authority. Alternatively, set the SSL/TLS certificate verification to a less strict option by following the below steps.

In Netbotz UI-

1. Navigate to Settings< System <SNMP and select SNMP v1/v3(Preferably V1)

2. Go to Settings > System > DCE Surveillance and uncheck "Verify DCE Certificate in Trust Store"

 

In DCE:

1. In DCE discover NB750 using v1/v3(Whichever is configured in Netbotz UI)

 

2. Go to Device > NetBotz Appliance Communication Settings > NetBotz Appliance Credentials > (add the Netbotz UI login credentials)

 

3. Go to Device > NetBotz Appliance Communication Settings > NetBotz 750 Camera Communication Settings > (check the Bot by Ip) >

Edit Communication Settings > Check Use SSL, Set port to 443, SSL Verify Options: No verification*

 

As you can see in the below screen shot, I can see the camera pod 165 of Netbotz 750 appliance in DCE software, and I can see the stored clips in DCE after I click on Retrieve clips option.

(CID:151062484)

Share
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-05 11:14 PM
0 Likes
0
165
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-05 11:14 PM

Re: Netbotz 750 Camera NBPD0165 Surveillance clips Can't store in DCE Serv

This comment was originally posted on DCIM Support by mamacoo on 2019-11-06


 Hi Balaraman,

This guide solved my problem,Thank you!

(CID:151063664)

Share
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-05 11:14 PM
0 Likes
0
165
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-05 11:14 PM

Re: Netbotz 750 Camera NBPD0165 Surveillance clips Can't store in DCE Serv

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-11-06


Dear mamacoo Thanks a lot for the update. I am glad that your issue is resolved. Please accept the answer so that this post can also help other users who face this similar issue. 

(CID:151063666)

Share
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-05 11:14 PM
0 Likes
0
165
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-05 11:14 PM

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Share
Top Experts
User Count
Jef
Commander Jef Commander
41
APC_Steve
Lt. Commander APC_Steve Lt. Commander
24
gsterling
Lt. Commander gsterling Lt. Commander
20
Cory_McDonald
Lieutenant Cory_McDonald Lieutenant
13
GavanOB
Lieutenant GavanOB Lieutenant
7
See More Top Experts
Find a Service Provider
Find a certified partner to help you address your integration, installation, maintenance and project needs.
View all Providers
Support

Have a question? Please contact us with details, and we will respond.

Contact Us
FAQ

Look through existing questions to find popular answers.

Learn More
About

Want to know more about Exchange and its possibilities?

Learn More

Full access is just steps away!

Join Exchange for FREE and get unlimited access to our global community of experts.

Connect with Peers & Experts

Discuss challenges in energy and automation with 30,000+ experts and peers.

Get Support in Our Knowledge Base

Find answers in 10,000+ support articles to help solve your product and business challenges.

Ask Questions. Give Solutions

Find peer based solutions to your questions. Provide answers for fellow community members!

Register today for FREE

Register Now

Already have an account?Log in

About Us FAQ Terms & Conditions Privacy Notice Change your cookie settings
©2020, Schneider Electric