This question was originally posted on DCIM Support by Gianluca Bertuletti on 2018-09-04
i'm having an issue with a customer with this configuration
Connected with A-link and the last one is AP9520TH
i have also a power supply in the middle (on a pod 150)
On pods 150 there are connected also dry contact and TH sensor
as you can see on the image below, (humidity sensor) netbotz lost a lot of data.
Temperature sensor is working fine but Humidity sensor is unavailable.
i have also change sensors, pods, configuration but nothing change.
This comment was originally posted on DCIM Support by Stine Hansen on 2018-09-10
Hi Gianluca Bertuletti, thanks for posting!
Let's hope you find your answer here.
This answer was originally posted on DCIM Support by Cory McDonald on 2018-09-11
I recommend reaching out through your local technical support / technical escalation channel to have this investigated.
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