This question was originally posted on DCIM Support by pzodawa on 2017-07-15
I was trying to install Advanced View 4.5.4 - which I have already successfully installed in both my work & home laptops - in a client's HP laptop running Windows 10 earlier today, but it kept on asking for admin rights to install in the C: drive, which is weird coz he IS the admin & was logged in as admin. We even downloaded version 4.6 but still no luck.Anyone know where I could be going wrong??
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Steven Marchetti on 2017-07-17
Is your client's user info actually on the C: drive or is it on a network drive. I've seen instances where the user folder is stored on the network and the install won't run because the user may be admin locally but not on the network share where his info resides.
Have you tried right clicking the file and specifically choosing to run as administrator?
You mentioned being able to install on your home and work laptop, I'm assuming this is relevant because they're both Windows 10 as well? 10 is supported and should work.
This comment was originally posted on DCIM Support by pzodawa on 2017-07-19
Thanks, running specifically as admin worked!
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