This question was originally posted on DCIM Support by orlando garcia on 2019-11-22
I have a customer with one Netbotz 750 running on 5.2 firmware, however the "unsupported firmware" alarm is showing up on DCE 7.7.1
Wasn't this firmware version supposed to fix that?
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-11-23
Netbotz 750 appliance firmware version 5.2 is the right version to work in DCE 7.7.1 as per the below k-base
If possible, please have the customer to discover the appliance in DCE as per the below k-base document
You can also refer the below post:
If you still face an issue, please provide the screen shot of the error message that you see and netbotz appliance fw screen shot.
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