NetBotz 420 Firmware

[jkhuon]

I'm attempting to resurrect a NetBotz 420 that's boot-looping in U-boot with a "Bad Data CRC".

U-Boot 1.1.4 (Jun 13 2006 - 19:04:01)

CPU:   MPC885ZPnn at 120 MHz: 8 kB I-Cache 8 kB D-Cache FEC present
Board: NetBotz Cobra, Rev 0000 10MHz XTAL
       Watchdog enabled
I2C:   ready
DRAM:  64 MB
FLASH:  2 MB
In:    serial
Out:   serial
Err:   serial
DOC:   DiskOnChip Millennium Plus @ 0x7F000000, 32 MB
RTC:   Philips PCF8563
Net:   FEC ETHERNET
PCMCIA:No Card Found
Hit any key to stop autoboot:  0 
## Booting image at ffe00000 ...
   Image Name:   
   Created:      2006-06-14   0:05:20 UTC
   Image Type:   PowerPC Linux Kernel Image (gzip compressed)
   Data Size:    922658 Bytes = 901 kB
   Load Address: 00000000
   Entry Point:  00000000
   Verifying Checksum ... Bad Data CRC
NetBotz> 

My first thought is to reflash the kernel image but I can't seem to find a copy of the firmware anywhere.  Can someone point me in the right direction?

[APC_Steve · Accepted solution]

Hi @jkhuon ,

If this is indeed an issue with the firmware, a TFTP flash of the system should resolve it. Instructions for that procedure are here:

http://www.apc.com/us/en/faqs/FA176133

Please note this mentions the newer units but it should be the same for the older ones as well.

As for the firmware, I've found a copy and put it on box where hopefully you can download it. I was able to download myself using edge but Chrome blocked it due to tftp.exe and a false warning about it. This link should be good for 2 weeks:

https://schneider-electric.box.com/s/vcfuuhnvgavjl8khnxs65p9t6vwmjvqo

Thanks,

Steve

[jkhuon]

Thank you.  This worked perfectly.

[APC_Steve]

Glad I could help!

[kentwv]

Hi, i was wondering if you could provide a working firmware link again? I have the same issue with bad crc. 

Hit any key to stop autoboot: 0
## Booting image at ffe00000 ...
Image Name:
Created: 2007-10-31 23:17:43 UTC
Image Type: PowerPC Linux Kernel Image (gzip compressed)
Data Size: 922648 Bytes = 901 kB
Load Address: 00000000
Entry Point: 00000000
Verifying Checksum ... Bad Data CRC

Any help would be greatly appreciated. 

[APC_Steve]

Hi @kentwv You also sent me a direct message (which I saw first) so I sent you a link through that option ...it should be valid for 2 weeks.

[kentwv]

Thank you! That worked for me. 

[kentwv]

If anyone else runs into this, i tried the above linked instructions and the postupg worked, but the rootupg still failed with bad data crc.. 

After some more searching, i found some instructions that had a "kernupg' command in between thet postupg and rootupg.. 
I did that and it was successful and then the rootupg worked after as well. 

Thanks again to Steve for the files and help. 

[APC_Steve]

Thanks...I forgot all about that kernupg. Isn't that in the instructions contained in the firmware (as opposed to the FAQ)?

[kentwv]

The firmware zip didnt have any instructions, i was just going by the faq link above. 

[sesa369561_FSR]

Hello 

Can you share the box link again to download the upgrade file for NetBotz 420? I have some issue with a Netbotz 420 and I want to recovery it using the firmware file 2.6. Regards

Luis Lopez / SE FSR / SESA369561

[APC_Steve]

Here's the link for the file @sesa369561_FSR :

https://schneider-electric.box.com/s/l5wm88tubucf2vlpk6n1fxl0jv3ppni0

To all those that need the file in the future, please contact your local support directly as I will no longer be updating this post,

Thanks,

Steve

[callanc]

I too am in need of the latest/last Netbotz 420 firmware, I attempted to follow your instructions to contact support but I was told the following:

"Our concerned team has informed us that post your message and download issue in the forum: https://community.exchange.se.com/t5/EcoStruxure-IT-forum/bd-p/ecostruxure-it-forum

Could you please check and let us know?

Kind Regards,
Schneider Electric Exchange Support"

I attempted twice more telling them that the forum told me to contact support, but each time they replied with that same message.

It would be great if you could post a download link to the old firmware but without the 2 week expiration so in the future people like me don't have to bug you.

Alternatively, it would also work if this link was restored: http://updates.netbotz.com/patches/bw/2.6.2/tftpCobra262.zip

Sorry for re-opening this topic once again, but I'd rather do this than start a new topic.

Thank you for your concern,

Callan