NetBotz 250 Impossibility to poll some SNMP OIDs

[DCIM_Support]

This question was originally posted on DCIM Support by Raphael FLAMENBAUM on 2019-08-05

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Hello,

I am currently working on a NetBotz Rack Monitor 250 and would like to poll the following OID, that I found by reading the downloaded PowerNet-MIB:

• essentialServicesStatus
• apCPSdevID
• apCPSpname

I did not succeed in polling them by using the name of OID or the ID of the OID or even by using the snmpwalk.

$ snmpget -v3 -l authpriv -u user-snmp -a SHA -A SHA_PASSPHRASE -x AES -X AES_PASSPHRASE -m +PowerNet-MIB hostname apCPSDevId

PowerNet-MIB::apCPSDevId = No Such Object available on this agent at this OID

What should I do to be able to poll these three OIDs, which are present in the PowerNet-MIB.mib ?

Thank you in advance.

RF

(CID:147201839)

[DCIM_Support]

This comment was originally posted on DCIM Support by Raphael FLAMENBAUM on 2019-08-06

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Hi,

I have performed some digging an found out that the "software" OID (1.3.6.1.4.1.318.1.2) cannot be polled. This OID is the root of all the other OIDs I want to poll.

What should I do so this OID becomes pollable ?

Thank you in advance for the attention you may pay to my question.

Best Regards,

RF

(CID:147202238)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-08-06

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Hi Raphael,

No Such Object available on this agent at this OID means that OID is not applicable to that device.

Those CPS based OIDs are specific to the Console Port Server and are not available in any of the NMC based products.

essentialServicesStatus is specific to only StruxureWare Data Center Operations:

My suggestion is to compile the MIB into an SNMP utility so that you can see the entire OID and what types of values are available in the different devices. An SNMPwalk will also show the available OIDs. If you need to look at the MIB and find an object that you want to poll, simply look at the whole object and you can find the hierarchy as I did searching for apCPSdevID in the MIB:

apCPSDevId OBJECT-TYPE
SYNTAX DisplayString
ACCESS read-only
STATUS mandatory
DESCRIPTION "The product's identifier."
::= { cpsAP930xSys 8 }

cpsAP930xSys                   OBJECT IDENTIFIER ::=  { cpsAP930x 1 }

cpsAP930x                      OBJECT IDENTIFIER ::=  { consolePortServer 1 }

consolePortServer              OBJECT IDENTIFIER ::=  { hardware 19 }

hardware OBJECT IDENTIFIER ::= { products 1 }

products OBJECT IDENTIFIER ::= { apc 1 }

apc OBJECT IDENTIFIER ::= { enterprises 318 }

.iso.org.dod.internet.private.enterprises.apc.products.hardware.consolePortServer.cpsAP930x.cpsAP930xSys.apCPSDevId

Thanks

Steve

(CID:147202319)

[DCIM_Support]

This comment was originally posted on DCIM Support by Raphael FLAMENBAUM on 2019-08-08

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Hello Steve,

Thank you for your answer.

Does it mean that there is absolutely no way I can read these OIDs directly on the NetBotz Monitor 250 ?

Best Regards,

RF

(CID:147203119)

[DCIM_Support]

This answer was originally posted on DCIM Support by Brian Ellwood on 2019-08-08

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The PowerNET MIB represents available OID's as supported by various APC devices.

Not all devices support all OIDs which is why you aren't able to get values for them for the NB 250, they simply aren't supported/used for that platform.

(CID:147203149)

[DCIM_Support]

This comment was originally posted on DCIM Support by Raphael FLAMENBAUM on 2019-08-13

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Hi ,

Thank you for your answers.

I understand now that some OIDs cannot be polled because the device is not supporting them.

I tried with other OIDs such as the temperature, humidity and the door status. What I do not understand is why it is not possible to poll an OID treatinting bout the Temperature, Humidty on the Rach Monitor 250, while it is a device dedicated to have sensors plugged on it.

(CID:147783986)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2019-08-13

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Sorry but I don't know " treatinting". Are you saying that you can not poll temperature and humidity on the 250? Have you tried an SNMPwalk of the device as we spoke of earlier? What values DO show?

What firmware are you running?

(CID:147784004)

[DCIM_Support]

This comment was originally posted on DCIM Support by Raphael FLAMENBAUM on 2019-08-13

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Hi,

When I used to do the snmpwalk, I thought there was no information available on the Temperature, etc., since the value displayed is an integer. Therefore, I did not understand it as being the real value.

For example, while doing an snmpwalk, 20 was displayed for the temperature, while, when using the CLI, 20.3°C was displayed

There was some misunderstanding from me.

Thank you for your answer.

Best Regards,

RF

(CID:147784007)

[DCIM_Support]

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