Need for CAT brand Genset DDF file

[DCIM_Support]

This question was originally posted on DCIM Support by uuganbat on 2019-03-05

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Hi,one of our customer is using DCE server and now they want to connect/integrate the CAT brand genset to the DCE, we have used DDF file from https://ddf.ecostruxureit.com/ link, but it is not working, do you have any other DDF file for CAT genset? thank you!

(CID:140710743)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jake Hiltz on 2019-03-05

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Hello,

From the same web page where you download the DDF, you can report a problem with either the link for a modification or a request for a new DDF.  Please include the model and describe the problem you are encountering (pictures are very useful as well).

Thanks,

Jake

(CID:140710973)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shishkin Batdemberel on 2019-03-06

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Hello Jake HIlts,

     We have 4 generators and all CAT brands. The two generators are C13 models and the other two generators are 3406 models.
     The management panel design is C13 - EMCP 4.1, 4.2; 3406 - EMCP4.1, 4.2, 4.2B

- we are working with DCE to connect our CAT brand generators. but we need the MODBUS DDF. 

if you possible send me MODBUS DDF file, my email ; dembee0805@yahoo.com 

(CID:140711269)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jake Hiltz on 2019-03-06

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Hi Shishkin,

I created a request for you.  #13984  You will hear from someone shortly.

In the future, the fastest way to get access to a DDF that you can't find is from the page  https://ddf.ecostruxureit.com and click on the link for either a modification or a new DDF.

Thanks!

Jake

(CID:140711503)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shishkin Batdemberel on 2019-03-11

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Our DCE version 7.6.0 , I created request modbus DDF

(CID:140712539)

[DCIM_Support]

This answer was originally posted on DCIM Support by Shishkin Batdemberel on 2019-04-03

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Hello,

my generators are connected, but i can't see any information, pls help me

caterpillar_generator_emcp4 (3).zip

(CID:141270371)

[DCIM_Support]

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