This question was originally posted on DCIM Support by Alex Myers on 2018-11-14
I'm trying to log into webmin but my login credentials are not working. I have tried multiple credentials but nothing is working; even our default admin. What steps are required to reset the username and password?
This answer was originally posted on DCIM Support by Jef Faridi on 2018-11-15
What is the version of your DCO?
Have you tried to login to server via ssh (via Putty or similar tool) and/or console login? If you need to reset the user password on server, please see the instructions here:
This comment was originally posted on DCIM Support by Alex Myers on 2018-12-07
Thanks for the reply and apologies for my late reply. How do I get the DCO media to start this porcess? Is there a file I can download to a USB?
This comment was originally posted on DCIM Support by Jef Faridi on 2018-12-07
That would be the installation material (and/or same DCO version installer), which have been initially used during your DCO installation.
This comment was originally posted on DCIM Support by Alex Myers on 2018-12-11
Unfortunately I'm coming in post installation and details are sketchy at best. I'll see what I can find out. Thanks for the support.
This comment was originally posted on DCIM Support by Jef Faridi on 2018-12-12
Please notice that it mus be the DCO installation media (same DCO version as your currently running setup). When the installation media is booted up, in the installation boot menu select Troubleshooting and then Rescue a CentOS system ...
Please be careful not to install the software, otherwise you will loose your data!
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