I am facing some problems when trying to access the DCE server, I installed OVA on an Oracle VM and made all the configuration as shown in the images below.
I can ping the ip configured normally, but when trying to open the system in the browser it does not connect.
Solved! Go to Solution.
According to the minimum setup requirements here https://dcimsupport.ecostruxureit.com/hc/en-us/articles/360038796634-Minimum-setup-requirements the web interface and desktop client should still be apc/apc for first time login. This can be reset to apc/apc by rebooting the VM, then logging into the linux console with apcreset/apc.
I will note, you mentioned using oracle vm hypervisor, I assume you mean virtualbox. If so, be aware that the only supported hypervisor at this time is vmware.
There are a several actions you must take to configure the server to perform the most basic functions needed to monitor SNMP devices, Modbus devices, and NetBotz Appliances.
It's nice that you got your system working but I notice your using Oracle VM...
The OVA is only supported on VMWare, from my experience you will be able to convert it to a different platform but the updates are designed for VMWare and as soon as you try to update the underlying o/s will no longer boot generally a kernel panic.
Count this a a warning.
For versions before 7.8, it should be apc/apc
From 7.8.0 onwards, you should have been asked to setup a username & password the first time you ran through the apcsetup process where you setup the networking (along with the passwords for the service accounts, apcsetup, apcreset, etc).
So there's a strong chance the user/pass is whatever username & password you most commonly use. Otherwise you'd need to reset it again, with https://www.se.com/ww/en/faqs/FA158547/ (but you'd need to remember what password you set for 'apcreset' too).
If neither of these help, it's likely easiest to just redeploy the OVA again, as if you haven't logged in yet, you've no data to lose, only time.
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!