Is there a master file for all the APC DDF's?

[DCIM_Support]

This question was originally posted on DCIM Support by Blake Jones on 2018-08-17

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(CID:133372996)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2018-08-17

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Hi Blake,

There is no single zip file available that contains all DDF files. This is done purposefully. We don't want anyone downloading all the files and trying to add every one to their DCE system.There are certain processes that occur intermittently that will go through all the DDFs on the system and if you install a few thousand of them (or however many there are), the system could grind to a halt during these times.

Steve

(CID:133373002)

[DCIM_Support]

This comment was originally posted on DCIM Support by Blake Jones on 2018-08-17

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May a customer request specific SNMP DDF's for the APC endpoint devices they are monitoring?  And if they can; how are they to go about requesting such information?

(CID:133373006)

[DCIM_Support]

This comment was originally posted on DCIM Support by Justine Chester on 2018-08-18

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Hi Blake,

Most (if not all) APC devices are already recognized by the DCE server (no need to add DDFs manually).

As long as the OIDs are recognized by the APC device the DCE should be able to poll the needed values for monitoring.

To request DDFs and to download them manually, you can refer to the link below:

http://sxwhelpcenter.ecostruxureit.com/devices

I hope this helps.

Regards,

Justine Chester

(CID:133373037)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-08-18

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Dear Blake Jones,

From your comment:

May a customer request specific SNMP DDF's for the APC endpoint devices they are monitoring?..

In any case, do not hesitate to tell us exactly what your customer needs. And maybe you will get a suitable answer.

In addition, you can and should use resource Feature requests for this.

With respect.

(CID:133373059)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-09-04

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Dear Blake Jones,

Tell us, please, have you solved this question or not?

With respect.

(CID:134026497)

[DCIM_Support]

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