Sign In Help
Schneider Electric
HelpSign In
Schneider Electric Exchange
  • Home
  • Collaborate
  • Develop
  • Shop
Home Collaborate Develop Shop Log in or Register Help

Invite a Co-worker

Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel

Invitation Sent

Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
  • Home
  • Collaborate
  • Exchange Community
  • :
  • EcoStruxure IT
  • :
  • EcoStruxure IT forum
  • :
  • Integrates Netbotz 570 with struxureware dce
Community Menu
  • Forums
    • By Topic
        • EcoStruxure IT
          • EcoStruxure IT forum
        • Industrial Automation
          • Industry Automation and Control Forum
          • Alliance System Integrators Forum
          • Machine Solutions in the Digital Transformation
          • EcoStruxure Automation Expert / IEC 61499 Forum
          • Industrial Edge Computing Forum
          • Level and Pressure Instrumentation Forum
          • Modicon User Group
          • PLC Club Indonesia
          • SEE Automation Club Forum
          • Fabrika ve Makina Otomasyonu Çözümleri
          • Форум по промышленной автоматизации СНГ
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Forum
          • SCADA and Telemetry Devices Forum
        • Power Distribution IEC
          • Power Distribution and Digital
          • Power Standards & Regulations
          • Paneelbouw & Energie Distributie
        • Power Distribution Softwares
          • EcoStruxure Power Design Forum
          • SEE Electrical Building+ Forum
          • LayoutFAST User Group Forum
        • Solutions for your Business
          • Solutions for Food & Beverage Forum
          • Solutions for Healthcare Forum
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Forum
        • Healthcare
          • Solutions for Healthcare Forum
      • EcoStruxure IT
        • EcoStruxure IT forum
      • Industrial Automation
        • Industry Automation and Control Forum
        • Alliance System Integrators Forum
        • Machine Solutions in the Digital Transformation
        • EcoStruxure Automation Expert / IEC 61499 Forum
        • Industrial Edge Computing Forum
        • Level and Pressure Instrumentation Forum
        • Modicon User Group
        • PLC Club Indonesia
        • SEE Automation Club Forum
        • Fabrika ve Makina Otomasyonu Çözümleri
        • Форум по промышленной автоматизации СНГ
      • SCADA & Telemetry Solutions
        • Geo SCADA Expert Forum
        • SCADA and Telemetry Devices Forum
      • Power Distribution IEC
        • Power Distribution and Digital
        • Power Standards & Regulations
        • Paneelbouw & Energie Distributie
      • Power Distribution Softwares
        • EcoStruxure Power Design Forum
        • SEE Electrical Building+ Forum
        • LayoutFAST User Group Forum
      • Solutions for your Business
        • Solutions for Food & Beverage Forum
        • Solutions for Healthcare Forum
      • Food & Beverage
        • Solutions for Food & Beverage Forum
      • Healthcare
        • Solutions for Healthcare Forum
  • Blogs
    • By Topic
        • Industrial Automation
          • Industrial Edge Computing Blog
          • Industry 4.0 Blog
          • Industrie du Futur France
        • SCADA & Telemetry Solutions
          • SCADA and Telemetry Blog
        • Power Distribution IEC
          • Power Events & Webinars
          • Power Foundations Blog
        • Power Distribution NEMA
          • NEMA Power Foundations Blog
        • Power Distribution Softwares
          • EcoStruxure Power Design Blog
          • SEE Electrical Building+ Blog
        • Solutions for your Business
          • Solutions for Food & Beverage Blog
          • Solutions for Healthcare Blog
          • Solutions for Retail Blog
        • Community experts & publishers
          • Publishers Community
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Blog
        • Healthcare
          • Solutions for Healthcare Blog
        • Retail
          • Solutions for Retail Blog
      • Industrial Automation
        • Industrial Edge Computing Blog
        • Industry 4.0 Blog
        • Industrie du Futur France
      • SCADA & Telemetry Solutions
        • SCADA and Telemetry Blog
      • Power Distribution IEC
        • Power Events & Webinars
        • Power Foundations Blog
      • Power Distribution NEMA
        • NEMA Power Foundations Blog
      • Power Distribution Softwares
        • EcoStruxure Power Design Blog
        • SEE Electrical Building+ Blog
      • Solutions for your Business
        • Solutions for Food & Beverage Blog
        • Solutions for Healthcare Blog
        • Solutions for Retail Blog
      • Community experts & publishers
        • Publishers Community
      • Food & Beverage
        • Solutions for Food & Beverage Blog
      • Healthcare
        • Solutions for Healthcare Blog
      • Retail
        • Solutions for Retail Blog
  • Ideas
        • Industrial Automation
          • Modicon Ideas & new features
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Ideas
          • SCADA and Telemetry Devices Ideas
  • Knowledge Center
    • Building Automation Knowledge Base
    • Industrial Automation How-to videos
    • Ask Exchange
    • Digital E-books
    • Success Stories Corner
    • Power Talks
  • Events & Webinars
  • Support
    • User Guide
    • Leaderboard
    • Releases Notes
How can we help?
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
49347members
Join Now
242603posts
Join Now

Integrates Netbotz 570 with struxureware dce

Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-04 11:49 PM
0 Likes
5
92
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-04 11:49 PM

Integrates Netbotz 570 with struxureware dce

This question was originally posted on DCIM Support by Naveed Zafar on 2018-09-20


"Not receiving alerts from Netbotz 570 Appliance from the policy defined in Struxreware DCE"

We have a struxureware DCE appliance from where we monitor our Netbotz, ATS, UPS and PDUs. This appliance has a default notification policy. This policy applies to every devices that we add on Struxureware DCE appliance.

I have added the new Netbotz rack monitor 570 appliance on Struxureware. I can see that netbotz under device view but unable to find the device under the discover tab in notification policy.  The default policy is not getting applied on to the new Netbotz 570. Therefore we are not receiving any email alerts from the new Netbotz using Struxureware dce.

I have setup the Email server on the new Netbotz and when I click send test email it says “Unable to send test email”

 

"Can we integrate the netbotz 570 with Struxureware dce appliance server 7.4.x"

I can see all the netbotz devices under the Environmental device group. When I am in the Device View and want to see the status of the device by double clicking on it, it opens internet explorer and prompt for proxy settings. I am able to see other devices from Struxureware DCE by double clicking in the device view on the device in struxureware.

(CID:134034048)

Labels
  • Data Center Expert
  • NetBotz
Share
  • All forum topics
  • Previous Topic
  • Next Topic
5 Replies 5
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-04 11:49 PM
0 Likes
2
92
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-04 11:49 PM

Re: Integrates Netbotz 570 with struxureware dce

This answer was originally posted on DCIM Support by Steven Marchetti on 2018-09-20


Hi Naveed,


The NetBotz 3xx, 4xx, and 5xx devices differ from the SNMP and Modbus devices that DCE monitors. The monitoring scheme it uses goes all the way back to NetBotz Central which is the predecessor to DCE. The NetBotz / Central alerting configuration allowed Central to configure the NetBotz devices but left the alerting up to the NetBotz itself basically putting the intelligence "at the edge" so to speak. This way if Central went down, the devices were still able to alert for themselves.

Add to this the fact that a NetBotz device has many more alerting options than DCE such as relay outputs, beacons, modem alerts, etc, it made sense to keep that paradigm when updating the system. It is still this way today. DCE does not alert for a NetBotz 3xx, 4xx, or 5xx device and it is up to the device itself, whether configured through Advanced View or DCE, to alert for itself. The only alert DCE will send is if it loses communications with a NetBotz device and that will be sent to any user that has an e-mail configured with his login account that also has the rights to NetBotz devices within DCE.

The above is noted in k-base FA355582.

Configuring AV launch in DCE is noted in k-base FA335699.

 

As for being unable to launch to the device properly, It is possible that it is due to the browser that you're using and DCE through it's preferences, allows you to use a different browser. What happens more often is that customers put a NetBotz device on the DCE private LAN and there is a known issue when attempting to launch to a NetBotz device on that private LAN. If you need to see the web page and it is on the private LAN, you'd need to put your computer on that LAN. What is easier to do is right click the device and launch Advanced View. You not only get to see everything you can see on the web page but also get full configuration of the device.

K-base FA168379 notes this private LAN issue with NetBotz specifically.

 

 

Steve.

(CID:134034323)

Share
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-04 11:49 PM
0 Likes
0
92
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-04 11:49 PM

Re: Integrates Netbotz 570 with struxureware dce

This comment was originally posted on DCIM Support by Naveed Zafar on 2018-09-21


Thanks Steve for your help so far. I have managed to launch the netbotz 570 using Advance View client. However I have noticed when I try to launch using mozila firefox it says "504 Gateway timeout" and when I launch it using google chrome it ask for user name and password and then display nothing on the page.

I am fixing up the alerting query that I have raised for Netbotz 570 and will let you know how it goes.

One more question I want to ask with this netbotz 570. 

We have a beacon light with us and want to configure it. What options do we have with beacon the light alerting and how can we configure it.

I want the light to be ON when the alarm is raised on netbotz for example

when the rack door is open, when there is a leak on the datacentre and

when the netbotz is turned off. Is there anything else that we can setup. 

 

  

(CID:134034597)

Share
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-04 11:49 PM
0 Likes
0
92
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-04 11:49 PM

Re: Integrates Netbotz 570 with struxureware dce

This comment was originally posted on DCIM Support by Steven Marchetti on 2018-09-21


Hi Naveed,

 

Is the NetBotz appliance on the private LAN of DCE?

 

For alerting, first connect the beacon. You can look at k-base FA226040.  Although this is for configuring an e-mail alert action, the steps for creating the alert action for a beacon is very similar in that once the action is created, you need to associate it with an alert profile then that profile with a temperature sensor. You'll want to configure the beacon alert action and if there are none available, you click new and create one:

In the image above, I'd already created 0_Beacon. Please note this may not be available if you have not yet connected the beacon. As you're creating the alert, you have to name it, you can set it (as with any alert) to trigger based on any or all alert severities. You need to select the beacon, what state it should be when there is an alert and what state it may change to when the alert is cleared.

Please note that if you have more than 1 threshold triggering the beacon (or any output such as a relay) and any one of them returns to normal, the beacon state will change to it's return to normal state as configured in the image above. If you have 10 alerts triggering, you only need 1 alert to clear. Because of this, you may want to configure the alert profile / sequence to repeat. If it's already on, turning it on again will do nothing but if something turns it off, you can make sure that any still active alert turns it back on:

 

There are so many ways to configure it, I can't give you a 1 size fits all answer.

 

Steve

 

 

 

(CID:134034675)

Share
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-04 11:50 PM
0 Likes
0
92
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-04 11:50 PM

Re: Integrates Netbotz 570 with struxureware dce

This comment was originally posted on DCIM Support by spezialist on 2018-10-07


Dear Naveed Zafar,

Tell us, please, did you solve your question or not?

With respect.

(CID:134679985)

Share
DCIM_Support
Picard DCIM_Support
Picard
‎2020-07-04 11:50 PM
0 Likes
0
92
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-07-04 11:50 PM

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Share
Top Experts
User Count
APC_Steve
Lt. Commander APC_Steve Lt. Commander
2
MateFekete
Crewman MateFekete
1
GavanOB
Lieutenant GavanOB Lieutenant
1
lasalle_1
Crewman lasalle_1
1
Jef
Commander Jef Commander
1
See More Top Experts
Find a Service Provider
Find a certified partner to help you address your integration, installation, maintenance and project needs.
View all Providers
Support

Have a question? Please contact us with details, and we will respond.

Contact Us
FAQ

Look through existing questions to find popular answers.

Learn More
About

Want to know more about Exchange and its possibilities?

Learn More

Full access is just steps away!

Join Exchange for FREE and get unlimited access to our global community of experts.

Connect with Peers & Experts

Discuss challenges in energy and automation with 30,000+ experts and peers.

Get Support in Our Knowledge Base

Find answers in 10,000+ support articles to help solve your product and business challenges.

Ask Questions. Give Solutions

Find peer based solutions to your questions. Provide answers for fellow community members!

Register today for FREE

Register Now

Already have an account?Log in

About Us FAQ Terms & Conditions Privacy Notice Change your cookie settings
©2020, Schneider Electric