This question was originally posted on DCIM Support by shemilusman on 2018-09-26
We have In Row cooling ACRD602 & ACRD602P which is showing device sensors and sensors value (when you go for View device sensors) but not showing Device Alarm data in Device Alarm Configuration.
Please advise how to get the Device Alarm Data from the INROW units in Device Alarm Configuration page.
This comment was originally posted on DCIM Support by spezialist on 2018-09-27
Please specify the version of the DCE software and the name/version of the DDF-file, that is used in this case.
In addition, if you obtain this DDF-file from the Device Support resource, I recommend that you check whether there is an updated version of this DDF-file.
This comment was originally posted on DCIM Support by spezialist on 2018-10-07
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