This question was originally posted on DCIM Support by John Smith on 2017-08-18
I received this message after my genome update. The log doesn't say anything else. How can I figure out why?
Or can I manually update IT Optimize?
Solved! Go to Solution.
This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-08-23
Hi John Smith, thanks for posting.
Sorry to hear about your issue with updating IT Optimize. Let's hope you find your answer here.
Kind regards Ditte
This answer was originally posted on DCIM Support by Greg Sterling on 2017-08-24
Genome updates are currently specific to the DCO genome library, the ITO genome library is not updated.
This comment was originally posted on DCIM Support by John Smith on 2017-08-28
Thanks for the reply, recommend Feature Request: Don't tell the user that the ITO Library could not be updated! 😀
On a side note, if ITO isn't updated with the new Genome Numbers, will the features of ITO work on those devices? I wouldn't think not...
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