EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 10:02 PM
This question was originally posted on DCIM Support by John Smith on 2017-08-18
I received this message after my genome update. The log doesn't say anything else. How can I figure out why?
Or can I manually update IT Optimize?
Regards,
J
(CID:123349965)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 10:02 PM
This answer was originally posted on DCIM Support by Greg Sterling on 2017-08-24
Hello John.
Genome updates are currently specific to the DCO genome library, the ITO genome library is not updated.
Regards
Greg Sterling
(CID:123997924)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 10:02 PM
This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-08-23
Hi John Smith, thanks for posting.
Sorry to hear about your issue with updating IT Optimize. Let's hope you find your answer here.
Kind regards Ditte
(CID:123997034)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 10:02 PM
This answer was originally posted on DCIM Support by Greg Sterling on 2017-08-24
Hello John.
Genome updates are currently specific to the DCO genome library, the ITO genome library is not updated.
Regards
Greg Sterling
(CID:123997924)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 10:02 PM
This comment was originally posted on DCIM Support by John Smith on 2017-08-28
Thanks for the reply, recommend Feature Request: Don't tell the user that the ITO Library could not be updated! 😀
On a side note, if ITO isn't updated with the new Genome Numbers, will the features of ITO work on those devices? I wouldn't think not...
(CID:123998875)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 10:02 PM . Last Modified: 2023-10-22 02:42 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.