This question was originally posted on DCIM Support by John Smith on 2017-08-18
I received this message after my genome update. The log doesn't say anything else. How can I figure out why?
Or can I manually update IT Optimize?
Regards,
J
(CID:123349965)
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Greg Sterling on 2017-08-24
Hello John.
Genome updates are currently specific to the DCO genome library, the ITO genome library is not updated.
Regards
Greg Sterling
(CID:123997924)
This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-08-23
Hi John Smith, thanks for posting.
Sorry to hear about your issue with updating IT Optimize. Let's hope you find your answer here.
Kind regards Ditte
(CID:123997034)
This answer was originally posted on DCIM Support by Greg Sterling on 2017-08-24
Hello John.
Genome updates are currently specific to the DCO genome library, the ITO genome library is not updated.
Regards
Greg Sterling
(CID:123997924)
This comment was originally posted on DCIM Support by John Smith on 2017-08-28
Thanks for the reply, recommend Feature Request: Don't tell the user that the ITO Library could not be updated! 😀
On a side note, if ITO isn't updated with the new Genome Numbers, will the features of ITO work on those devices? I wouldn't think not...
(CID:123998875)
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