This question was originally posted on DCIM Support by tanawat on 2019-06-12
The Application is running but cannot log in.
What is the cause of this error and How to fix this?
(CID:144868826)
This comment was originally posted on DCIM Support by Jef Faridi on 2019-06-12
Hi Tanawat,
Can you please add more details about this installation/setup.
Is it a usual/normal installation or customized installation?
did it work before?
what changes have been done just before appearance of the issue?
Kind regards
(CID:144868949)
This comment was originally posted on DCIM Support by tanawat on 2019-06-13
I have installed on VM last week and it works.
Only upload back up, restore and create a new floor plan.
Now root file system is used 99%.
(CID:144869203)
This answer was originally posted on DCIM Support by Jef Faridi on 2019-06-13
Hi Tanawat,
It seems the sever dose not have enough resources such as storage capacity.
System requirements/recommendations are described here:
https://sxwhelpcenter.ecostruxureit.com/display/UADCO8x/System+requirements
I would recommend a clean installation, the minimum recommendation is 4 CPU, 16 GB RAM and at least 100 GB storage, and then restoring the latest backup file.
Please let me know, if you have questions, thanks.
Kind regards
(CID:144869252)
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