This question was originally posted on DCIM Support by DCIM Support on 2014-06-11
I have both a Version 2 and 3 Netbotz Appliance that I want to reformat / factory reset. Could you let me know of the details?
This answer was originally posted on DCIM Support by DCIM Support on 2014-06-11
There are two methods to restore the factory default settings (including user ID and password) on a NetBotz V2/V3 300, 400, 500 series monitoring appliances. Keep in mind that ALL threshold and alert recipients will be reset using this process.
How to restore the appliance to factory defaults if you know the admin username & password:
WARNING: When restoring the appliance to its factory defaults, only the appliance IP address, subnet mask, and default gateway settings are preserved. All other settings are reset to factory defaults by this procedure.
Configuration reset requested (keeping basic network settings)....
How to restore the appliance to factory defaults if you do not know the admin username & password:
WARNING: All settings, including TCP/IP settings, are reset to factory defaults by this procedure.
Hit any key to stop autoboot:
appears on screen, press Enter to interrupt the boot process and activate the NetBotz> prompt.
You can now close the serial communications program, disconnect your console cable, and log into the appliance using the default User ID and Password of netbotz (V2) or apc (v3).
This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2018-11-26
It work after resetting but now i cannot get alarms i.e. smtp is not working from the device, FYI attach picture error msg.
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