This question was originally posted on DCIM Support by Jim White on 2019-07-07
We moved a 455 wall monitor to a new location where it is stand alone. Duplicate sensors now show up in the pod list with a (1) behind the name. How do we remove those?
This answer was originally posted on DCIM Support by Steven Marchetti on 2019-07-08
The only reason you should have duplicates is if you connected the sensors to different ports. In this case, one sensor should be in an OK state and one should be disconnected. Here you can see I have 2 sensors in a failed state:
If I right click on one of them and choose configure sensor:
I have the option to remove this sensor:
If I select a sensor that is still connected, that "Remove" option will be grayed out.
Discuss challenges and get support in energy and automation with 30,000+ experts and peers.
Over 10,000+ support articles are available to help you find answers to your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!