How to reboot AP9475 Struxure7.0.0 from webpage? Client cannot connect

[DCIM_Support]

This question was originally posted on DCIM Support by Sean Sheehan on 2019-05-31

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(CID:144313009)

[DCIM_Support]

This answer was originally posted on DCIM Support by Cory McDonald on 2019-05-31

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Sean,

Depending on the state of the server, the web commands may not work, you can try using the following URL to reboot the server: http://_<server_name>_/nbc/compress/serveradmin/reboot?action=reboot

Replace <_server_name>_ with the ip address of your Data Center Expert appliance.

As an FYI, v7.0.0 was released in 2011.  More information on releases can be found here.  I highly recommend bringing your system up-to-date.  Contact your local technical support for software support verification to receive upgrade files.

If you still experience problems after a reboot, you will want to reach out to your local technical support for further assistance.

Kind Regards,

Cory

(CID:144313044)

[DCIM_Support]

This comment was originally posted on DCIM Support by Sean Sheehan on 2019-05-31

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Thanks Cory,

I  tried that but it doesn't succeed, I'll just have to wait until I get someone to that site to physically reboot.

and yes I will be upgrading to 7.6.0 soon.

Seán.

(CID:144313049)

[DCIM_Support]

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