How to put devices in maintenance mode when gateway it is used?

[DCIM_Support]

This question was originally posted on DCIM Support by Patrick Hesters on 2018-10-26

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Hello,

I have gateway it V1.4.68 installed and running on a test config with a Symmetra and a Cooler, and some Pdu's and a netbotz.

How can I inhibit alarms when maintenance on UPS and/or cool unit is done?

I do not find any option in the gateway, nor in the app.

Maybe I am looking at the wrong place.

Thx

Patrick

(CID:134689981)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by spezialist on 2018-10-26

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Dear Patrick Hesters,

If you use free EcoStruxure IT Gateway software with the EcoStruxure IT Expert digital service, you can switch your device(s) in to maintenance mode from the management web-portal https://app.ecostruxureit.com/manage/.

More information about this can be found on a special EcoStruxure IT Training web-page: 5. Using the MAINTENANCE mode.

If you have more questions, please ask.

With respect.

(CID:134690027)

[DCIM_Support]

This answer was originally posted on DCIM Support by Patrick Hesters on 2018-10-26

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Dear @spezialist, thans you for your answer!

(CID:134690161)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-10-26

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Ok, thanks for the good feedback 😀.

(CID:134690166)

[DCIM_Support]

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