This question was originally posted on DCIM Support by Nebojsa Ajdukovic on 2018-10-09
Is there a way to delete inactive gateways or devices from EcoStruxure? I've used severeal servers while performing tests and somehow it seems that all of the servers are still here yet inactive and not needed.
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Jef Faridi on 2018-10-09
Here is how to remove/delete device(s) from EcoStruxure IT Gateway:
Login to EcoStruxure IT Gateway,
and go to Devices (1)
select/click on device(s) you want to remove (2)
and then click on the DELETE button (3):
and how to remove a gateway:
You need to log in to your management (https://app.ecostruxureit.com/manage) - Management can also be launched from your gateway (EcoStruxure IT (1) > Management (2)):
After login to the Management, go to Settings > Gateways (1), and click on a gateway that you want to remove (2):
and then click on Disconnect:
This comment was originally posted on DCIM Support by Nebojsa Ajdukovic on 2018-10-10
That's one option I didn't try 😀
You were very helpful. Thanks for your help 😀
This comment was originally posted on DCIM Support by Jef Faridi on 2018-10-10
You are most welcome - glad to hear that it helped 😀
Discuss challenges and get support in energy and automation with 30,000+ experts and peers.
Over 10,000+ support articles are available to help you find answers to your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!