How to adjust decimal places for Temperature Sensors

[DCIM_Support]

This question was originally posted on DCIM Support by Andrew Stoakes on 2019-02-05

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We are using DCE to monitor sensors from An AIMS device. While the DDF works the decimal place is in the wrong place. How can I correct this?>

(CID:139692000)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2019-02-05

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Dear Andrew Stoakes,

I suspect, that this is just an bug in your 3rd party device’s DDF-file. Therefore, it will be very correct if you find your device on a special DDF resource and perform Request modification there.

If you send your DDF-file to my private e-mail, I can also help you.

With respect.

(CID:139692054)

[DCIM_Support]

This comment was originally posted on DCIM Support by Andrew Stoakes on 2019-02-05

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Thank for the reply., I Tried to request modification but the link to the page is broken "404 page not found". enviromux_16d.xml

If you could have a look and see if the decimal place issue is easy to correct that would be fantastic. DDF is attached

Appreciate the assistance 

(CID:139692535)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-02-06

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Dear Andrew Stoakes,

From your comments:

Thank for the reply., I Tried to request modification but the link to the page is broken "404 page not found". enviromux_16d.xml

Can you send me the above specified DDF-file enviromux_16d.xml to a private e-mail address? Since when I try to load the above specified DDF-file, I get a "404 page not found" error ☹️.

Dear Panagiotis Karampis, can you help solve the problem with "404 page not found" error when you try to download the above specified DDF-file ( enviromux_16d.xml )? The same error is displayed if I click on the Request modification link on the https://ddf.ecostruxureit.com/view/ENVIROMUX-16D/NTI&queryString=enviromux device support page.

With respect.

(CID:139692642)

[DCIM_Support]

This comment was originally posted on DCIM Support by Panagiotis Karampis on 2019-02-06

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Hi,

The ddf request is working now.

Although I fixed the download issue, it is not perfect. I'll have to investigate further.

(CID:139692694)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-02-06

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Dear Panagiotis Karampis,

In any case, thank you for your support.

(CID:139693108)

[DCIM_Support]

This comment was originally posted on DCIM Support by Andrew Stoakes on 2019-02-09

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@Panagiotis Karampis, thanks for fixing the link but i am still unable to request a modification. all i get is the error "Something went wrong, contact us"

(CID:139693875)

[DCIM_Support]

This comment was originally posted on DCIM Support by Panagiotis Karampis on 2019-02-09

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Andrew Stoakes, apologies for that. It should work now correctly

(CID:139693987)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-02-12

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Dear Andrew Stoakes,

Unfortunately, I didn’t wait for you to answer my previous questions.

Therefore, I am sending you the fixed SNMP DDF-file enviromux_16d.xml  v.2, which is intended for STULZ-TI’s Advanced Integrated Monitoring System (STULZ-16DDP).

Try it, please, and carefully check whether everything is normal and correct.

With respect.

(CID:140215971)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-02-13

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Dear Andrew Stoakes,

Ok, if there are any inaccuracies/errors/bugs or questions, please let me know.

With respect.

(CID:140216328)

[DCIM_Support]

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