How do I move only surveillance license packs from a one virtual appliance to another virtual one?

[DCIM_Support]

This question was originally posted on DCIM Support by Shaik Mahboob Ali on 2019-07-03

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Hi ,

How do I move only surveillance license packs from a DCE virtual appliance to another DCE virtual one?

(CID:146278219)

[DCIM_Support]

This answer was originally posted on DCIM Support by Justine Chester on 2019-07-03

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Hi Shaik,

Good day!

It is best to contact your local technical support for that request. Before contacting technical support, it is best to verify and confirm the following:

• Valid software support contract for the DCE

• DCE MAC address and Serial Number

• Surveillance Passcode
  
  

This is for us to pull up your account and work on your request to move the surveillance license.

I hope this helps.

Regards,

Justine

(CID:146278234)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2019-07-03

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Just a side note, the single surveillance license that comes by default with the server is not transferable. 

(CID:146669780)

[DCIM_Support]

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