This question was originally posted on DCIM Support by Edwin Tapia on 2018-04-16
I have an issue with modbus over TCP. DCE can't read the sensor value of all modbus devices, and only appear "status online", but the sensors value appears "unplugged".
The modbus over TCP was working fine, and I saw the value of sensor of all devices modbus at the beginning, I don't know what happened with the DCE, but I can't read any sensor value of old or new modbus devices.
How can restart the service, without affect the rest of devices snmp and netbotz?
This answer was originally posted on DCIM Support by Steven Marchetti on 2018-04-16
You can't restart the specific processes. You'll probably want to restart the server as a whole if you believe it to be a systemic issue. You might also want to be sure that you're on the most recent version of DCE (7.5) as newer versions have updates that may effect things like Modbus and it's polling.
This comment was originally posted on DCIM Support by Edwin Tapia on 2018-04-16
Could you share the link to download the restore ISO for DCE 7.3.1? I wanna prove restore the system.
This comment was originally posted on DCIM Support by Steven Marchetti on 2018-04-16
Sorry but I can not provide them in this forum. You'll need to contact your local tech support people directly.
This comment was originally posted on DCIM Support by spezialist on 2018-04-28
Dear Edwin Tapia,
Have you been able to solve your problem, or do you have any more questions about it?
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!