This question was originally posted on DCIM Support by Chris Gray on 2018-10-30
I've just performed an update of our 7.5.x virtual appliance to v7.6.x. Post update it was stating that I need to perform an online association, but the dialog box doesn't match what's actually seen in the Help screen of the desktop client.
After logging in, I do see this Virtual appliance underneath of my profile, but it's showing in red, not green as it did previously. Does the color of the device have any bearing on it's status? If the device is showing underneath of my profile, is that good enough?
This answer was originally posted on DCIM Support by Chris Gray on 2018-10-30
After switching the browser used by the desktop client to Firefox, I was able to perform an offline association and the version turned green on my devices under my profile. I was getting stuck doing an offline association using IE because the drop down for the client version wasn't populating with any information.
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