This question was originally posted on DCIM Support by amit shmaryahu on 2018-09-05
I'm having an issue with my Genomes.
Every now and then a new category is created.
The new category name is “rackmount import DATEFORMAT”
Is there a way to avoid that?
This answer was originally posted on DCIM Support by Jef Faridi on 2018-09-06
If your are running earlier version of DCO (such as 7.5, that is unsupported), then please upgrade to the latest release (currently 8.2.7).
I have never heard of such issue/notification, that doesn't seem to be a known issue.
However, if you are running DCO 8.2.x and having that issue, then please provide more details, screen capture(s) illustrating the problem and a copy of the backup file plus server logs. I can send you an invite to my =S= box, so the data safely can be shared with me, if you would?
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