This question was originally posted on DCIM Support by Stine Hansen on 2015-12-09
Asking on behalf of Vilius:
Hello, when trying to connect to DCO I am getting this error:
what could be the problem?
This comment was originally posted on DCIM Support by Anders Thorbjørn Jensen on 2015-12-09
In most cases this is due to a firewall issue. Make sure to check that the necessary ports are open.
This answer was originally posted on DCIM Support by VSales on 2015-12-09
As Anders has stated it would appear that there are communication ports that are being block preventing communication between the client and the server. Below is a link that contains all the Network ports that are required to be open for Client/Server communication.
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