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Eltek Rectifier smart pack 2 integration with DCE

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Eltek Rectifier smart pack 2 integration with DCE

This question was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-07


Hello,

 I want to integrate the Eltek rectifier smart pack 2 with DCE (version 7.4.1) . But it is not discover into DCE . 

(CID:153551510)

16 REPLIES 16
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Re: Eltek Rectifier smart pack 2 integration with DCE

This answer was originally posted on DCIM Support by Law TJ on 2020-01-07


Hi, 

 

you might want to include the DDF file from https://ddf.ecostruxureit.com/. Search for Eltek and you will get the files available for download as follows: 

 

Also, do check if the SNMP read community string for the Eltek is set for DCE. If there's access control for SNMP, be sure to allow DCE in the allowed list. 

 

it's also recommended to upgrade the DCE to the latest version 7.8.0. 

 

BR, 

 

TJ. 

 

(CID:153551517)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-07


Hello,

 I have added the file but device is not discovered.

(CID:153551548)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by spezialist on 2020-01-07


Dear Shoaib Maqsood,

Ok, then please provide the name and version of the DDF-file that you imported into DCE software.

With respect.

(CID:153551553)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-07


eltek_smartpack2.xml

(CID:153551557)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by spezialist on 2020-01-07


Please, just take a screenshot from your DCE-client, and do not attach the DDF-file to post:With respect.

(CID:153551575)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-07


(CID:153551670)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Law TJ on 2020-01-07


Hi Shoaib Maqsood,

Have you checked the SNMP read community string of the Eltek controller? DCE default SNMP read community string is "public". You may request Eltek engineer to check the SNMP settings inside the controller for you. 

 

You can test the SNMP walk from the controller using free SNMP read tools such as MIB Browser. (for DCE version 7.6 and above, SNMP walk tool is available in the DCE webpage). 

 

BR

 

TJ

(CID:153551816)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-08


  Screenshots of community string. walk file giving the error

(CID:153552045)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by spezialist on 2020-01-07


Dear Shoaib Maqsood,

In this case, I highly recommend that you remove the above DDF-file eltek_smartpack2.xml v.1 and sequentially (one at a time) try the following DDF-files:

Hope this helps you.

With respect.

(CID:153551889)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This answer was originally posted on DCIM Support by spezialist on 2020-01-07


Dear Shoaib Maqsood,

It seems to me that a similar topic Eltek Smartpack2 DDF can help you a lot. Please read Ara Orujyan answer on this:

...I tied to configure SNMP v3, and it works.

I don't know why this device have such specific configuration in part of SNMP V1 & V2, but with SNMP v3 it works perfect.

With respect.

(CID:153551887)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-08


(CID:153552034)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-08


Hello dear ,

I have tried it already but result is same. please check the setting and advise me.

(CID:153552040)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by Shoaib Maqsood on 2020-01-13


Hello dear, 

I have tried it, but result did not change.

 

User name = apc

Authentication protocol: MD5   (Password: apc12345)

Privacy Protocol: DES   (Password: apc12345)

Security group: admin group

 

please guide me.

(CID:153553311)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This comment was originally posted on DCIM Support by spezialist on 2020-01-13


Dear Shoaib Maqsood,

Can you show a screenshot of SNMP Settings -> USM users from Eltek Smartpack2 controller?

In addition, can you show a screenshot of the snmpwalk utility running under the SNMP v3 protocol on your Eltek Smartpack2 controller?

With respect.

(CID:153553365)

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Re: Eltek Rectifier smart pack 2 integration with DCE

This answer was originally posted on DCIM Support by spezialist on 2020-01-08


Dear Shoaib Maqsood,

As follows from Ara Orujyan clear answer from post Eltek Smartpack2 DDF:

In my case, mentioned problem was solved when I have changed to SNMP v3.

SmartPack 2 with SNMPv3 works properly. Just create the user for SNMP v3  with administrator rights, it will be enough.

and

I tied to configure SNMP v3, and it works.

I don't know why this device have such specific configuration in part of SNMP V1 & V2, but with SNMP v3 it works perfect.

Therefore, you need to use the SNMP v3 protocol to connect the Eltek Smartpack2 controller to DCE software.

With respect.

(CID:153552103)

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