Created: 2021-03-01 11:34 AM
Dear support, After installing EcoStruxure gateway it asked me to discover my UPS but it cannot find it with the options provided. There is a registering Smart UPS menu but it asked for a QR code or Id and Product key that I don't have?
I guess my question is how can I add my 3 Smart APC 3000 and Rack cooling system aslo
Created: 2021-03-02 08:19 AM
That Register SmartUPS option is actually intended to be used for Cloud-ready smartUPS. They will have the QR code needed to register the unit via the cloud.
If your APC 3000 are smartUPS that comes with a network management card, it will be a different approach. If you can provide the exact model I can try to assist you.
Created: 2021-03-02 08:23 AM
Created: 2021-03-05 11:18 AM
Thanks All3n, indeed you were right since I have a network card AP9631 it required a different approach. All good now, thanks for your answer.
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