ETL import/Export not working

[DCIM_Support]

This question was originally posted on DCIM Support by Paolo Sidoli on 2019-01-30

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ETL import/Export is not working

The import CSV files with data can be seen in the webamin in the import folder,  however, I cannot see the data in the DCO client under device association/ETL integration import folder?

For the export, the csv files arent created.?

All ETL services are running 

(CID:138811287)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-01-30

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Hi Paolo,

It used to work, right? Do you know what changes have been applied, that might cause this not working issue?

Would it possible to ask for the following data:

• screen captures illustrating the issue(s) + description of the applied changes 
• backup file
• server logs

I will send you an invite to mu =S= box folder, so the data safely can be shared with me, thanks.

Kind regards

(CID:138811461)

[DCIM_Support]

This comment was originally posted on DCIM Support by Paolo Sidoli on 2019-01-30

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Hi Jef

Thank you for coming back to me.

I have uploaded to the shared folder the following.

1. Screen captures but description issues
2. Latest back up file (30th).  Back up file when the ETL stopped working (24th) and back up file I used after we upgraded the DCO (9th)
3. Server Logs

Please let me know if you need any more information.

Kind regards

Paolo

(CID:138812131)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-01-31

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Hi Paolo,

Many thanks - I will get back to you as soon as possible,

Kind regards

(CID:138812133)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2019-02-01

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Hi Paolo,

A file that may resolve the integration issue is created and ready for you (that needs to be uploaded to your DCO, /data/pentaho/export folder). I will send you a direct message (by email) as well, thanks.

Kind regards

(CID:138812483)

[DCIM_Support]

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