Hi Team!
I have an issue with importing of temperature sensor data via ETL.
In ETL Import database we create device in configuration_item table and sensor in configuration_item_measurement table and seems that all works fine until we are trying to add sensor to the floor plan.
When I try to do it, I got an error "Illegal State Exception" in desktop client. Sensor adds with measurements, but when I try to move it, it disappear from the floor.
In application.log file I have line
ERROR (main) Problems occured when invoking code fom plug-in: "org.eclipse.jface". [org.eclipse.core.runtime] java.lang.IllegalStateException
What can cause this issue? I can't reproduce it locally...
Hello Valentin
Is this the same customer/solution to which you also logged the permissions error on redhat OS? If yes, I wouldn't necessarily rule out the two items being related in some way of the ETL database.
Can you share the server.log and etl.logs for this solution?
Regards
Greg Sterling
Yes this is the same customer, I'll try to get logs.
Very appreciate your help!
Logs are attached
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