This question was originally posted on DCIM Support by FLORIN IOAN CUCU on 2020-01-13
I gave the following issue: I have 20 license for co-lo in i DCO installation, only 16 being used. I need to add 6 more racks. If I tried to add the racks, of course that installed licenses were not enough. A colleague of mine have purchased for this case a 20 rack license. When I inserted the license, 16 rack co-lo licenses are shown as used, and also 16 rack licenses are shown as used. My question is: Have we purchased the wrong license type or there is a workaround to solve the problem? Thank you in advance.
This answer was originally posted on DCIM Support by Greg Sterling on 2020-01-13
Co-Location licenses in DCO are slightly different in that they are limited by rack count as all as floor space. So if you purchased 20 racks of co-location licenses your DCO solution would be limited to 20 racks or 2000 sq/ft (approx 186 sq/m)
Is it possible your room space may be exceeded?