This question was originally posted on DCIM Support by Gianluca Bertuletti on 2019-01-23
i have a Oracle Rpdu in DCE. i can see all the sensors and data.
i wanna mapping it to DCO but i cannot see the sensor at all
This answer was originally posted on DCIM Support by Greg Sterling on 2019-01-23
Very likely the DDF needs to be updated to share data to DCO.
This comment was originally posted on DCIM Support by Gianluca Bertuletti on 2019-01-23
how can i ask to modify ddf?
rpdu is RMII PDU15kVA-3 LV
This comment was originally posted on DCIM Support by Greg Sterling on 2019-01-23
sorry. I should have added they to my response. You should be able to do so from the device support menu here: http://sxwhelpcenter.ecostruxureit.com/devices.
You're above link is the right place where you should click the link I circled below.. if you think your customer is also interested in using the Ecostruxure IT Expert gateway in the future I would suggest clicking that button as well.
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!