This question was originally posted on DCIM Support by Jonathan Gould on 2018-03-14
Is it possible to customize the subject line or body of the Short Message Email? I understand the Macros can be configured but hoping to put a custom string of text in to trigger an alarm to another ticketing system
This answer was originally posted on DCIM Support by spezialist on 2018-03-15
Dear Jonathan Gould,
From your question:
...but hoping to put a custom string of text in to trigger an alarm to another ticketing system
If I understand you correctly, then what you need is very possible. For example, here's how I did it in my DCE software:
I hope this is what you need.
If you have any questions, please ask.
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