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This answer was originally posted on DCIM Support by spezialist on 2017-12-05
Dear claudio.cornejo,
Searching for EcoStruxure IT, under Device Support with the UPS filter, shows the following result:
You only need to specify the part number or model of your UPS. Then, a suitable DDF-file can be obtained by clicking on "I WANT IT TOO". And within one business day you will be sent a link to download the DDF-file.
If the above mentioned search result does not have your UPS, then you need to create a new Device Request, as described in topic .
With respect.
This answer was originally posted on DCIM Support by spezialist on 2017-12-05
Dear claudio.cornejo,
Searching for EcoStruxure IT, under Device Support with the UPS filter, shows the following result:
You only need to specify the part number or model of your UPS. Then, a suitable DDF-file can be obtained by clicking on "I WANT IT TOO". And within one business day you will be sent a link to download the DDF-file.
If the above mentioned search result does not have your UPS, then you need to create a new Device Request, as described in topic .
With respect.
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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